This Appendix supplements the information provided in the Personal Data Notice and Consent form and applies to individuals who reside in the US.
All states, except California
Your rights
In some states you have certain rights pertaining to your personal information, including but not limited to the following:
the right to delete your personal information
the right to opt out the sale and/or certain types of uses of your personal information
right to access your personal information
the right to not be discriminated against for exercising your privacy rights under applicable state laws
If you wish to exercise any such rights, you may contact Citeline’s Privacy team at [email protected]. We will respond to you as required under applicable state laws and regulations.
California[A1]
Where California privacy laws apply (if you are a consumer resident in California and where Citeline meets the relevant threshold tests) the following additional provisions apply:
What do we collect
The information that we collect is set out in the Personal Data Notice and Consent form. We further detail it below in accordance with California privacy requirements in the section below.
How we disclose your personal information is set out in the Personal Data Notice and Consent form.
We further detail it below in accordance with California privacy requirements:
The categories of personal information that we used, transferred, exchanged, or disclosed (including to third parties as set out in the Who do we share your personal information with section of our Privacy Policy) about consumers during the preceding 12 months were: (a) identifiers; (b) personal information; (c) classification data; (d) commercial information; (e) internet activity; (f) geolocation data; and (g) inferences.
The categories of personal information that we disclosed about consumers for a business purpose (including to secure our network and our websites, to conduct audits related to our current interactions with you, to debug the site and service, to perform services on behalf of ourselves, including servicing your account and providing you customer service and as set out in the How and why we use personal information section of the Privacy Policy) during the preceding 12 months were: (a) identifiers; (b) personal information; (c) classification data; (d) commercial information; (e) internet activity; (f) geolocation data; and (g) inferences.
Tracking
Please note that the do not track disclosures are covered in the main body of our privacy policy. For information on how we and our partners use cookies and online tracking technologies when you visit our sites please visit our Cookie Policy link on the bottom of our website.
Please note that you can also opt out of tracking by certain third parties through the mechanisms at http://youradchoices.com and http://www.networkadvertising.org/choices.
Your rights
As a California resident, you have the right:
To request access to the personal information we have about you;
To request that we delete personal information about you;
To request that we correct personal information about you which is inaccurate;
To opt-out of the sale or sharing (for cross-context behavioral advertising purposes) of personal information about you;
Not to be discriminated against based upon whether you decide to opt-out or exercise any of your other rights under California law.
To exercise the access, deletion, correction and/or opt-out rights described above, please submit a verifable consumer request to us by either:
Visiting and registering your request on our
Calling us at
+1 (888) 914 – 9661 PIN: 440 250
You have the right to request that Citeline disclose to you what information it collects, uses, discloses, shares (for cross-context behavioral advertising) and sells. You also have the right to request that a business delete any personal information about you which the business has collected about you.
Please note for your protection, any request sent to Citeline will be subject to the following verification procedure requiring you to provide sufficient information that allows us to reasonably identify you are the person about whom we collected personal information including details of products/services you have previously received from us and also we will ask you to provide some evidence that you are a California resident (e.g utility bill). We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will endeavor to inform you of the denial, provide an explanation of our actions, and provide the reasons for the denial.
You have the right to direct Citeline to not sell or share your personal information. To exercise this right to opt-out of the sale or sharing of personal information, please click here: Do Not Sell My Personal Information.
Citeline will not discriminate against you for exercising any of your above rights. Please note we may, as permitted by law, continue to communicate with you directly and send you information about your product/service and promotional materials that may be relevant to you.
You may designate an authorized agent to make a request to exercise your rights on your behalf. Your authorized agent must be able to provide to Citeline proof that you have authorized the agent to act on your behalf. For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Other California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].